FRequently asked Questions

How does Billing work?

How do I pay?

Are MVAs covered?

Who gets a copy of my receipt?

What payment methods are accepted for those paying privately?

Email and phone communication - Can I reach out to my therapist between sessions?

Couples and Family Counselling - How does it work?

Child and Adolescent Therapy – Who provides consent?

What is a 15-minute consultation?

How do I get prepared for a telehealth counselling session?

What is the Difference Between a Psychologist, a Psychotherapist, a Registered Counselling Therapist (RCT), a Registered Counselling Therapist-Candidate (RCT-C), and a Clinical Social Worker (RSW)?

I am of indigenous descent. Does Wholetherapy offer services specifically tailored for me?